Quality Lives for People with Developmental Disabilities

Person-Centered Services

Listening, discovering, and understanding the people we serve is at the core of our service planning. 

What are Person-Centered Services?
As an OPWDD (Office for People with Developmental Disabilities) Home Health service provider, Richmond Community Services supports every person served as they achieve the highest quality of life through individualized services. Our staff learns about the person’s background, health, relationships, culture, hopes, and dreams in order to craft a person-centered plan. The development of service plans is a collaborative process between the person, agency staff, and the person’s circle of support to describe the supports and/or services that will be provided to address the individual's security, role in the community, relationships, choices, and goals.   

Our Person-Centered Staff
The Person-Centered Services Department ensures all supports and services we provide are empowering the people in our care to make personal choices and realize dreams. Each residence has a Qualified Intellectual Disabilities Professionals (QIDPs) assigned to develop the person-centered plans and collaborate with all other departments at Richmond Community Services. QIDPs review, revise and improve all systems, policies, and practices as we strive for excellence in providing dignity, opportunity, and community for all people.

Contact Us
For more information about Person-Centered Services, contact Frances Laden at 914-471-4184 or fladen@richmondcommserv.org.